This policy explains what personal data is processed when you use the Storyshort mobile application (the "App") and related services (the "Service"), why, and what your rights are.
1. Data controller
STUDIOQUINZE
15 rue de Buzenval, 92210 Saint-Cloud, France
SIRET: 93166222500016
Contact: admin@studioquinze.tv
2. Data we process
2.1 Data you provide
Account: email address and, where applicable, your name; or the identifier provided by Apple or Google if you sign in with them.
Communications with support.
2.2 Data collected automatically
Technical data: device model and operating system, App version, language, time zone, IP address.
Identifiers: account identifier (including guest accounts), installation identifier, notification token; advertising identifier (IDFA/AAID) only if you have allowed it.
Usage: series and episodes watched, episodes unlocked, rewarded ads watched, screens viewed, playback errors.
Attribution: the campaign or link that brought you to the App.
2.3 Purchases and subscriptions
Payments are processed by Apple's App Store or Google Play. We never receive your payment card details. We receive the status of your purchases and subscriptions (product, date, renewal, cancellation, transaction identifiers).
2.4 Offers and promotions
To present offers to you (for example a scratch card giving a discount), we use whether or not you are a subscriber, your eligibility for offers in your store, and the history of offers shown to you (display, use and expiry dates).
3. Why we process your data, and on what legal basis
Providing the Service (account, playback, episode unlocks, coins, subscriptions) — performance of a contract.
Customer support — performance of a contract.
Security, fraud and abuse prevention — legitimate interests.
Internal audience measurement and improving the Service — legitimate interests.
Service notifications (resume watching, rewards, new releases) — consent, given through your device's notification permission.
Offers and promotions by notification — consent (notification permission); you can turn them off at any time in the App: Settings → "Offers and promotions".
Offers and promotions in the App (for example a scratch card reserved for non-subscribers) — legitimate interests; you can object in the App: Settings → "Offers and promotions".
Measuring the performance of our advertising campaigns (attribution) — legitimate interests; the advertising identifier is only used with your consent.
Rewarded ads (you choose to watch an ad to unlock content) — performance of a contract; ads are only personalised with your consent.
Accounting and legal obligations — legal obligation.
We do not make any decision producing legal effects concerning you based solely on automated processing. Whether or not an offer is shown to you depends on simple criteria: being a subscriber or not, and being eligible for the offer in your store.
4. Recipients and processors
We never sell your data. It is accessible to the members of the STUDIOQUINZE team who need it, and to our service providers acting on our instructions:
Apple (Apple Distribution International, Ireland; Apple Inc., United States) — purchases, subscriptions, iOS notifications.
Google (Google Ireland Limited, Ireland; Google LLC, United States) — purchases, subscriptions, Android notifications (Firebase Cloud Messaging), rewarded ads (AdMob).
RevenueCat (United States) — purchase and subscription management.
Expo (United States) — notification delivery and App updates.
Singular (United States) — install attribution and campaign measurement.
Mux (United States) — video playback quality measurement.
Amazon Web Services (servers located in Stockholm, Sweden, European Union) — hosting.
Brevo (France, European Union) — verification, sign-in and password reset emails, and contact form messages.
We may also disclose data to authorities where required by law.
5. Transfers outside the European Union
Some service providers are located outside the European Union, in particular in the United States. These transfers are covered by the EU–US Data Privacy Framework where the provider participates in it, or otherwise by the Standard Contractual Clauses adopted by the European Commission.
6. Retention periods
Account and usage data: as long as the account is active, then 3 years after last use.
History of offers and promotions shown: 12 months.
Notification tokens: until the device unregisters or after 12 months of inactivity.
Advertising attribution data: 13 months.
Purchase data: 10 years for accounting obligations, for the data we hold.
Support communications: 3 years after the last exchange.
7. Your rights
You have the right to access, rectify, erase, restrict, port and object to the processing of your data. You may object at any time, without giving a reason, to the use of your data for direct marketing, directly in the App (Settings → "Offers and promotions") or by writing to us. You may withdraw your consent at any time: notifications and advertising identifier from your device settings.
You may also give instructions regarding what happens to your data after your death.
To exercise your rights: admin@studioquinze.tv
You may lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).
8. Minimum age
The Service is not intended for anyone under 16. We do not knowingly collect data from anyone under 16. If you believe a minor has provided us with data, please contact us.
9. Security
We implement appropriate technical and organisational measures to protect your data.
10. Changes
If we make a material change to this policy, we will inform you in the App before it takes effect.
11. Contact
For any question or request about this policy or your personal data: